Perfect Canmore Getaway for 4 + Exclusive Savings!

Air conditioning is Not an Amenity no matter how hot it gets in the room! Also No refunds! Negative: I did not like the fact that when we walked in it was 80 degrees. There were 2 fans one was a pedestal fan. There was a note stating that we could not turn the air in unless it was 12 degrees celcius outside and that it would blow out warm air. The sign told us to open the windows and turn in the fan. When I contacted the property owner, she told me not to turn on the air and follow the instructions on the wall. I called back and told her we were leaving because it was 80 degrees Fahrenheit. I asked for our money back ir at least for a partial refund. I was denied that. I tried to cancel on booking.com, the owner denied that as well. Booking.com contacted me 2 days after I tried to cancel and said they could not get a hold of the owners either. I had booked this room for 5 nights. We only stayed in the room for 30 minutes due to the temperature. I was charged over 2000 cad dollars. We left and got accommodations in Calgary. I had to cancel my Banff Tour and end my vacation 2 days early because of paying over $2000 cad dollars for this room for nothing. We totally got ripped off. It caused a hardship on us financially. After the 5 day period, I received an email about my concerns. Basically stating they could not do anything about it. The last sentence literally said that they never listed air conditioning as an amenity. I have never been treated so coldly from an accommodation in my life, and I travel each year. I literally through $2000 cad dollars down the drain! This is not ok. I hope no one else has to go through this hardship!

Positive: Looking for a hotel or property that doesn't exist was tricky, while travelling you haven't got WiFi so impossible to ask directions, but got there in the end

Positive: Good location Negative: Staff wasn't very helpful, pictures showed a microwave, but apparently they had removed it from the amenities. There was only one bowl in the kitchen, when we asked if they had a second one the staff first promised to give us a second one, but the next day said that they couldn't bring it but that we could use the one bowl and wash it.

A comfortable, well-located stay with amazing views and outstanding hospitality. Positive: I loved the excellent location—everything was within walking distance, including the subway and major tourist attractions. The views were amazing, the suite was clean and comfortable, and the staff was very kind and accommodating. Being allowed to check in early was a big plus. Negative: Honestly, there was nothing I didn’t like. Everything met or exceeded my expectations.

We had a wonderful stay in Canmore! The private studio apartment accommodated our needs perfectly and was well stocked with ample supplies. Communication with the host was excellent—Steve was very responsive and truly went out of his way to make sure we had a great experience.The two queen-sized beds were comfortable, everything was clean, and the shower had great water pressure with plenty of hot water. The location was ideal, with dining options close enough that we could easily walk to them.We would definitely stay here again and highly recommend this place to anyone visiting Canmore.